our mission

At the heart of our company is a mission to elevate human experiences through music. We listen attentively to filter out the noise and distill the right music to touch people’s hearts—whether they are your guests, customers, patrons, patients, or employees.

This is why so many experience-driven brands around the world rely on us to discover their signature sounds and music programs, to strike a chord with their audience and stand out in the competitive global marketplace.

what we can do for you:

 

• Distill a signature sound profile to reflect your brand’s unique DNA.
• Amplify your brand essence through bespoke music programs.
• Create distinctive sensory experiences with sound, sight and scent.
• Provide support anytime you need, anywhere in the world.
• Design, install and integrate custom multimedia delivery system(s) on site.
• Scale seamlessly across any size of space or number of locations.

 

 

Essential Services

MUSIC

DISTILL SOUNDS TO EMBODY YOUR BRAND’S DNA.

 

 

Music strategy & standardization

The right music flows from an intimate understanding of your brand. Strategic definitions and guiding standards are developed to keep each note perfectly in tune with your brand strategy.

 

Music curation & programming

The right music is curated and programmed into bespoke playlists. For freshness and relevance, your playlists are continually fine-tuned to the mutable nuances of your brand, audience and trends.

 

Music scheduling & dayparting

Your playlists are scheduled to transition smoothly and adapt to different days of the week and parts of the day. Have the beat drop at the perfect moment—because timing is everything.

 

Music sourcing & licensing

Fully licensed music from the top major and independent labels provides a veritable sea of music to source from when composing your distinctive playlists.

 

Overhead & on-hold audio messaging

Our multi-layered scheduling system delivers your promotional content effectively, so your message and music blend harmoniously into a unified experience.

SUPPORT

NOT TELEPROMPTS. NOT BOTS. REAL PEOPLE.

 

 

24/7 technical support

An in-house technical expert at the end of every phone call, including hardware and software support.

 

Creative team

Every program is manually curated by an expert Music Consultant, backed by a dedicated team, on hand to manage programming and work directly with the on-site team as your property evolves.

 

Peace of mind

We offer e-solutions for immediate service deployment and address of any hardware or technical matters, as they arrive, while we prepare and send out a turn-key replacement for the next day.

 

Supporting Services

MULTI-SENSORY

BRING DEEPER DIMENSIONS TO YOUR BRAND EXPERIENCE.

 

 

Music curation & programming

The right music is curated and programmed into bespoke playlists. For freshness and relevance, your playlists are continually fine-tuned to the mutable nuances of your brand, audience and trends.

 

Music scheduling & dayparting

Your playlists are scheduled to transition smoothly and adapt to different days of the week and parts of the day. Have the beat drop at the perfect moment—because timing is everything.

 

Music sourcing & licensing

Fully licensed music from the top major and independent labels provides a veritable sea of music to source from when composing your distinctive playlists.

 

Overhead & on-hold audio messaging

Our multi-layered scheduling system delivers your promotional content effectively, so your message and music blend harmoniously into a unified experience.

 

Essential Products

MUSICBOX + VIDEOBOX

AUTOMATED CONTENT DELIVERY SYSTEMS WITH UNMATCHED SCALABILITY TO BRING CURATED AND ON-DEMAND MEDIA TO YOUR BUSINESS.

 

 

MUSICbox continuously delivers your curated soundtrack from our servers, automatically storing content for flawless playback. This means the right music is played uninterrupted, day in and day out, even when your Internet connection slows or drops. The player boasts advanced control options, simplified in a user-friendly interface.

A MUSICbox enhanced with a full range of visual capabilities to handle videos and images. It enables seamless management and distribution of media from multiple sources, including our fully licensed library and your own marketing or promotional materials.

Supporting Products

APPS + EXTENSIONS

AN ECOSYSTEM OF TOOLS TO EXPAND
THE CAPABILITIES OF MUSICBOX AND VIDEOBOX

 

 

my | RX Music

 

A robust cloud management portal for curation and control, with access to our music catalog, device dashboards, remote monitoring and management of an unlimited number of devices and zones.

Built in-house, from the ground up, as an intuitive and accessible hub for collaboration, monitoring and management of comprehensive music programs, from a single zone, whole property, or across entire global portfolios.

 

Find out more

 

webCONTROL

 

Your web-based dashboard with a wide range of controls via your local network for media playing through MUSICbox or VIDEObox.

 

Find out more

 

MOBILEapp

 

This iOS and Android app is your remote control for music playing in your space, allowing instant adjustments to playback on-the-fly.

 

Find out more

 

COVERart

 

A visual MUSICbox extension showcasing the song titles and album art of your music. From any number of display screens in your establishment, your guests can see a snapshot of the current playlist, as well as previous and upcoming songs.

 

Find out more

 

inROOM

 

Bring on-demand media to your in-room entertainment system. Give your guests access to a range of custom media channels: curated music with COVERart, video and/or promotional content.

 

Find out more

 

VOTEapp

 

This web app invites your guests and staff to engage with your music through voting. Their interactions become analytics for your management and music curation teams.

 

Find out more

 

Client Brands

CASINOS

ENTERTAINMENT VENUES

HOTELS & RESORTS

BARS & RESTAURANTS

RETAIL STORES & MALLS

SPAS, SALONS & GYMS

 

WE’RE ALWAYS LISTENING

 

QUESTIONS & INQUIRIES

+1.866.284.3269
sales@rxmusic.com

 

TECH SUPPORT

+1.866.726.1011
support@rxmusic.com

 

PROGRAMMING CHANGES

+1.866.773.6874
programming@rxmusic.com

 

 

Toronto
Los Angeles

5900 Canoga Avenue, Suite 300
Woodland Hills, CA 91367 USA

Toll-free 1.866.773.6874

Office 818.225.9937

Fax 1.866.214.6954

Chicago

2400 Hassell Road, Suite 310
Hoffman Estates, IL 60169 USA

Toll-free 1.866.495.8863

Office 630.495.8863

Fax 1.866.214.6954

 

contact